Scams – support contact details

Doorstep/Rogue Trader Scams:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Citizens Advice – across Oxfordshire – 03444 111 444

Neighbourhood Watch – 0116 402 6111

Oxfordshire Trading Standards – 01865 895999

Police 101

The Charity Commission for England and Wales – 0300 066 9197

** To check if someone is genuinely from your phone, energy, or water supplier, call up using the number on your latest bill

Victims First 0300 1234 148


Mail Scams:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Citizens Advice Consumer Service – 03454 04 05 06

Royal Mail – 03456 113 413

Solicitors Regulation Authority

Victims First 0300 1234 148


Phone Scams:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Bank Emergency Hotline – 159 ** OR contact your Bank/Building Society directly from the number on the reverse of your card

BT Call Protect – 0800 389 1572

Telephone Preference Service – 0345 070 0707

Victims First 0300 1234 148


Email and Online Scams:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Bank Emergency Hotline – 159 ** OR contact your Bank/Building Society directly from the number on the reverse of your card

** If you were asked to log into your PC and download any software’s, such as Team Viewer, Any Desk or Quick Support -TURN OFF at mains straight away and arrange for your computer to professionally cleaned – DO NOT USE UNTIL THIS HAS BEEN DONE.

Victims First 0300 1234 148


Relationship Scams:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Bank Emergency Hotline – 159 ** OR contact your Bank/Building Society directly from the number on the reverse of your card

Victims First 0300 1234 148


Identity Theft:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Bank Emergency Hotline – 159 ** OR contact your Bank/Building Society directly from the number on the reverse of your card

CIFAS – 0330 1000 1800

Citizens Advice Consumer Service – 03454 04 05 06

Royal Mail – 03456 113 413

The Bereavement Register – 020 7089 6403

Victims First 0300 1234 148


Investment and Pension Scams:

Local advice agencies who can help

Action Fraud – 0300 123 2040

Age UK Oxfordshire advice line – 0345 450 1276

Bank Emergency Hotline – 159 ** OR contact your Bank/Building Society directly from the number on the reverse of your card

Financial Conduct Authority (FCA) – 0800 111 6768

Victims First 0300 1234 148

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